• Can instructors permanently delete a paper stored in the Turnitin repository?
• Why is a student's paper matching against their own previous submission?
• Can I download Similarity Reports in bulk?
• Can I recover a previous submission or grade after a student resubmits?
• Does Turnitin check for plagiarism and what is a good Similarity score?
• Error message: "Loading Error this paper is not available M14:11"
• Error message: "Oops! There was a problem. Please check again later."
• Error message: "Oops! There was an issue loading your Similarity Report. Please check again later."
• Error message: "Source details are no longer available" displayed when trying to view a match
• Error message: "The original copy of this paper cannot be viewed because either it or the class or the assignment it was submitted to has been deleted."
• How can I remove a submission from the assignment inbox?
• How do I find the submission ID for a deleted paper or get it restored to the assignment inbox?
• How do I remove a self-match from a Similarity Report?
• How do I resolve the "Due to inactivity, your session has expired" error?
• I am receiving the message 'You have been locked out of the account' & can't create classes
• I can't edit the bibliography settings from within the assignment settings
• Is it possible to apply decimals to the overall grade in Feedback Studio when using rubric scorecards?
• My rubric scoring and feedback has disappeared, can I get it back?
• My students can’t see their feedback and/or grades
• Turnitin course copy recommendations in preparation for a new semester or academic year
• What should I do if a student submits the wrong paper?
• What should I do if I receive the message "Login failed! Your access to Turnitin has been denied"?
• What to do if a deleted submission is still showing as a match in the Similarity Report
• Why are papers submitted to the same Turnitin assignment not matching to each other?
• Why can't my students see their Similarity Reports?
• Why is most of the text not being highlighted in the Similarity Report and why is the Similarity score high?