Instructors

Feedback Studio

• Can instructors permanently delete a paper stored in the Turnitin repository?
• Why is a student paper self-matching?
• Can I download Similarity Reports in bulk?
• Can I restore an overwritten submission?
• Error message: "Due to inactivity, your session has expired"
• Error message: "Loading Error this paper is not available M14:11"
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Originality, Similarity, and SimCheck

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AI Writing Detection

• When accessing a Similarity Report the AI indicator is gray, shows as '--' and the message "AI writing detection unavailable" is displayed
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General

• Turnitin is not matching to content found within an internet source
• Why is the Turnitin Similarity Report score 0%?
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