Administrators

Feedback Studio

• How to permanently delete a paper stored in the Turnitin repository
• Generating a list of active classes with instructor's information
• How can I buy a Turnitin subscription / license for my institution?
• Error message: "60:60 - Your session has expired. Oops something went wrong"
• How do I manage student licenses when I am at or exceeding the student account limit?
• How to request a change of account administrator when using Turnitin Feedback Studio
• View all Feedback Studio articles →

Originality, Similarity, and SimCheck

• How to permanently delete a paper stored in the Turnitin repository from Originality, Similarity and SimCheck
• Managing individual users product access when logging in via SSO
• How is the number of seats used calculated?
• How to appoint another account administrator to your Turnitin Originality / Similarity / SimCheck account
• Private Content: "This content is private and cannot be viewed"
• View all Originality, Similarity, and SimCheck articles →

Draft Coach

• An Authentication Failed error message is displayed for students trying to access Draft Coach
• Users are experiencing a 'Not Yet Available' message when trying to use Draft Coach
• View all Draft Coach articles →

iThenticate

View all iThenticate articles →

General

• Quotes, renewals and payments regarding a Turnitin license
• Is it possible to shorten the Shibboleth SSO login URL?
• Moodle Integration: 403 Forbidden Error When Accepting EULA
• How can I access the AI Writing Detection feature?
• Can I call Turnitin Technical Support?
• View all General articles →