This article provides administrators with guidance on how to delete a paper submitted to the Turnitin repository based on how the paper assignment was created. Please review the section relevant to you:
Users accessing via Turnitin.com, Turnitinuk.com, or LTI integrations:
Paper deletion requests are entirely self-managed within your institution using the automated paper deletion workflow available.
This streamlined process allows you to take control of the data privacy of your account without ever having to contact Turnitin, enabling you to delete your institutional papers quickly and efficiently from within your Turnitin administrator account. Administrator guidance on this is available in our Help Guides on Managing paper deletions.
Users accessing via Moodle Direct V2, Moodle Plagiarism Plugin, Canvas Plagiarism Framework, or deprecated integrations such as Blackboard Basic and Blackboard Direct:
At this time, we only support self-serve deletion requests for assignments created using Turnitinuk.com, Turnitin.com, or LTI. Therefore, you will need to contact the Turnitin Technical Support team to assist you with permanently deleting a paper.
Please raise a support ticket including the Submission ID of any paper you would like to be permanently removed from the Turnitin repository. Once your support ticket is received, we will ask for your confirmation to limit possible unauthorized submission deletion requests.
Note: Once the deletion process is completed, the submission and any associated grading or feedback applied will be completely removed from Turnitin immediately and can never be recovered by anyone for any reason.