Please note that the Turnitin Technical Support team does not handle paper deletion requests. Please read through the information below for guidance on how to delete papers within your account.
This article provides administrators with guidance on how to delete a paper submitted to the Turnitin repository based on how the paper assignment was created. Please review the section relevant to you:
Paper deletion requests are entirely self-managed within your institution. There are two ways to manage paper deletions:
Instructor-led requests: Instructors can submit paper deletion requests through the automated workflow. These requests are then reviewed by an administrator, who can approve or reject them within the admin portal. Guidance on this can be found here.
Admin-led deletion: Administrators can delete papers directly using the Manage Submissions tool. This allows for searching for and removing submissions using details such as submission ID, assignment or class ID, or a student’s or instructor’s email, without requiring an instructor to submit a request. Please see further guidance on this here.
Administrators can use the Manage Submissions tool to delete papers by searching for a submission or assignment ID. This streamlined process allows you to take control of the data privacy of your account without ever having to contact Turnitin, enabling you to delete your institutional papers quickly and efficiently from within your Turnitin administrator account.
Guidance on how to do this can be found in this guide.