Please note that you are able to have 5 administrators per Turnitin account.
The steps below apply if you only have one administrator with the permissions to manage administrators assigned to an account. For further information on assigning new administrators to your account and managing their permissions, please see this guide.
Changing the account administrator requires different steps depending on the situation. Please refer to the section relevant to you:
You can add a new administrator to the account by following this guide. You will need to provide them with the permissions to manage users, on top of anything else you would like them to control.
After setting up their account, they will be able to remove your account by opening the Users tab, selecting the Actions button next to your account, then Remove administrator.
Please note that the email address needs to be in all lowercase to allow the account to be updated; the use of capital letters when typing in the email address may produce an error message.
If you are not currently the account administrator but wish to be, please contact the current account administrator at your institution to have them transfer this role to you.
If your current Turnitin account administrator is no longer at your institution and the role needs to be assigned to another, please reach out to your Turnitin account manager.
Before changing the account administrator, please consider any existing shared Rubrics/QuickMark Sets that may have been shared at the institution level that may need to be reviewed or managed. Only the owner of the shared Rubrics/QuickMark Sets can manage such items at the account level if this is required.
This should be done before any changes are made to your current Turnitin account administrator. The new Turnitin account administrator will only have access to their own Rubric/QuickMark Sets and cannot manage previously shared items.
Further information relating to the sharing of Rubrics or QuickMark Sets can be found at the following links: