If you are a Turnitin account administrator and wish to assign the role to another, please find helpful guidance here.
If your current Turnitin account administrator is no longer at your institution and the role needs to be assigned to someone else, please raise a support ticket and provide the following information so that Turnitin Technical Support can arrange to make the change for you:
- The previous administrator's name and email address. If you do not know who your previous administrator was, please call 866-816-5046 and press 2 to speak with our Sales team (UK number: 0191 681 0200)
- The new administrator's name, email address, and contact phone number.
- The person making the change request should include their name, job title, and signature.
Please send the request to the Technical Support team using a document that contains your institution’s official letterhead, ensuring the request is signed. You can scan the document to send as an email attachment.