Depending on whether you are looking to purchase a new Turnitin license or manage an existing institutional account, please refer to the appropriate guidance below:
Existing Turnitin Customers
If you currently have an active Turnitin account and have questions regarding your institutional structure, please contact your Turnitin Account Manager or Sales Representative directly. They are your primary point of contact for:
Plan adjustments and service elements
Price quotations and contract renewals
Payments, invoices, and billing inquiries
New Customers
If your institution is new to Turnitin and you would like to receive pricing information, you can schedule a consultation with a representative by filling out our Sales Request Form. Once your request is submitted, a sales representative will contact you within three business days.
🛠️ When to Contact Technical Support: The Turnitin Technical Support team is here to errors or technical issues experienced when using the Turnitin service. For all contract, pricing, or billing adjustments, please use the sales channels outlined above.