We’ve launched the new Turnitin Support Assistant to help you get the support you need, exactly when you need it.
This upgraded tool replaces our previous Live Chat widget, combining automated help with the human support you rely on. Here is what to expect:
Instant, tailored answers: Get immediate solutions to frequently asked questions customized to your specific user role.
Faster resolutions: Solve common queries on your own schedule without waiting in a queue for a support agent.
Seamless live support: If the Turnitin Support Assistant can't resolve your query, you can easily transition to a live chat with our Support team.
Easy email ticketing: Prefer to communicate over email or don't have time to chat? You can open a standard Support ticket right from the Turnitin Support Assistant window.