If you receive the error "Oops! There was an issue loading your Similarity Report. Please check again later" or see a gray and white striped screen when trying to view a Similarity Report, this means that the report has failed to generate. An example of the view can be found below:
There are a couple of possible reasons for this.
First, check that the file meets our requirements to generate a Similarity Report.
If the file does meet our requirements, it may be that it is corrupted or there is an issue with the way the file has been saved / converted.
Please try to resave the file, ideally as a PDF, and resubmit. If the report still fails to generate, please reach out to the Turnitin Technical Support team for further investigation.