If you cannot see all of your assigned accounts after logging in, it usually means that the email invitation for the missing account(s) has not yet been accepted.
When an administrator is added to a new institution or subaccount, a unique invitation link is generated for each individual account. Each invitation must be manually accepted before that account will appear in your account list.
To link all of your administrative accounts to your login profile:
- Check your email inbox: Search your inbox for messages with the subject line Updates to your account.
- Accept each invitation: Open each email and click the unique link provided inside to sign in.
- Verify dashboard access: Once you log in through a specific invitation link, that institution or sub-account will permanently link to your profile.
Missing or expired invitations: If you cannot locate the Updates to your account emails or if the links have expired, please contact your Turnitin Account Manager (or your institution's primary Turnitin administrator if your institution has multiple administrators) to have the invitations resent.