How do I appoint another account administrator to my institution's iThenticate 2.0 account?

Existing account administrators can grant administrator privileges to new or current team members within iThenticate 2.0.

Prerequisite: You can only add or manage administrators if you have fully set up your own administrator account using the activation link in your welcome email.


How to assign administrator permissions

Select your scenario below for step-by-step instructions:

Add a new administrator Promote an existing user

To create a new user profile with administrator access:

  1. Log in to iThenticate as an administrator.
  2. Navigate to user management and begin adding a user (view our guide on adding users individually).
  3. In the user role settings, configure the following options:
    • Account admin role: Select Yes.
    • Product roles: Select Product Admin.

      Screenshot showing user role selection with Account admin role set to Yes and Product roles set to Product Admin

  4. Save the new user profile to send an activation invite email.

Transferring administrator access

Important note on leaving your role: If you are leaving your position and no longer need administrator access, you must first create or promote the new administrator following the steps above. Once their account is active, the new administrator can adjust your permissions, deactivate, or delete your user account as needed.


Related guides

For more details on managing team permissions, view our guide on managing iThenticate users.

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