If you are having trouble submitting a paper, please ensure that your device meets our system requirements.
If your device meets our requirements, but you are still unable to submit, there may be unusual formatting within the file that you are trying to submit, or the file may be corrupt.
One successful workaround to the problem is to try saving and resubmitting your paper in one of the other supported file types. For example, if a paper was saved in Microsoft Word (.docx) format, try saving and resubmitting in the Portable document format (.pdf). Guidance on our supported file types is available in our Help Guides.
As an alternative, you can also submit your paper by Text Input instead of a file submission. Information on the Text Input upload method can be found within our Help Guide on submitting to an assignment.
Note: If late submissions are allowed, and you are submitting a late paper, please note that only the first submission can be submitted late to an assignment; late resubmissions are never allowed.