If you receive the error message Due to inactivity, your session has expired. To continue using Turnitin, please fully close and re-enter this assignment. Refreshing your browser will not resolve this issue when trying to upload a file to Turnitin, try logging out and back in to resolve the issue.
If this does not resolve the issue, please try clearing your browser's cache and cookies.
Below are links for each of the supported browsers with guidance on how to do so.
If you still receive this error after clearing cookies and cache, please try a different browser (e.g., if you are using Safari, try Google Chrome).