If you or your users encounter the error Access blocked: Your institution's admin needs to review Turnitin when logging in via Google Single Sign-On (SSO), this will need to be resolved by your institution's Google Workspace administrator.
Because this security setting is managed entirely within your institution's Google Admin Console, Turnitin Support cannot modify it for you.
Resolution for Google Workspace Administrators
To allow your users to access Turnitin, please log into your Google Admin Console and follow the steps outlined in these Google support guides:
Note: Because settings are managed entirely within your institution's Google Admin Console, our support team cannot modify it for you. If your administrator runs into any issues while following those guides, we recommend they reach out directly to Google Workspace Support for further assistance.
What to do if the error persists
If your Google Workspace administrator has confirmed that the above settings are correctly applied but users are still receiving the error, please contact the Turnitin Technical Support team so we can investigate further.