Private Content: "This content is private and cannot be viewed"

The message This content is private and cannot be viewed means that the full text of the matching submission is not available.

To make the full text available, the two account settings Source Text Visibility and Paper Match Details will need to be enabled by the Turnitin account administrator. Administrator guidance on how to access and change these settings is available in our Help Guides.

You can also refer to the image of the settings below for your reference:

Screenshot 2024-10-02 at 09.26.33.png

If your institution uses a Learning Management System (LMS), these settings will need to be changed in the LMS settings.

Note: Submissions made through Turnitin Similarity with Microsoft Teams cannot show the full text of matches, as these options are not available with this integration.

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